Personal support

Support services for mature students entering the academic environment for the first time, or returning to the academic environment after a long absence.

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Counselling offers an opportunity to talk to someone who will listen without criticism. It is also totally private and can help relieve stress. The University of Auckland offers counselling services to all full-time and part-time students.

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The University has a team of international student advisers who can help you with just about anything. This service is free and confidential.

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The School of Law has specialist facilities and a Pouawhina Māori available to Māori students to provide guidance on study options or assist with problems.

The University of Auckland provides a range of support services for Māori students, from designated study spaces to mentoring programmes and counsellors that deal exclusively with Māori students.

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Going to the doctor or dentist can often be a complicated and expensive process. To help you stay fit and healthy, the University offers these essential health services at discounted student rates on-campus.

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The Faculty of Law is dedicated to advancing academic excellence and is committed to supporting its Pasifika students in achieving this. The Pasifika Academic Coordinator is there to support students and can answer any questions about entry into the LLB programme, supplementary academic support initiatives for Pasifika students, and the Pacific Islands Law Students' Association (PILSA).

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Find out about central university student services specifically for Pacific students, including the Fale Pasifika, on Pacific student support.

The University has five early childhood centres for the children of students and staff, as well as child-friendly study and library spaces.

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The University is committed to providing equal opportunities for all students and staff, and therefore provides services for students with disabilities to enable them to participate fully in University life.

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If you find yourself in an emergency here is some information that might help you solve the situation as quickly as possible.

Find more information on Personal safety and emergency contacts.

The University of Auckland is an open, tolerant and multicultural community. It does not permit harassment or discrimination on the grounds of religious belief any more than on the grounds of ethnicity, gender, sexual orientation or culture. Students and staff include people of many different ethnic backgrounds and cultures, of many different religions, and of no religion.

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Campus Recreation
The Recreation Centre, situated at 17 Symonds Street, has four floors dedicated to health, fitness and being active.

AUSA Clubs and Sports
The University has a number of sports clubs that can be found here . Many of these clubs compete in local and national leagues outside of the University. These clubs also provide the main bulk of representatives for the Inter-University competitions that are held annually.

In spite of the best efforts by both staff and students, disputes, disagreements and conflicts do arise in a university context. They may be between individual students or between students and staff. The University of Auckland encourages individuals to work together to resolve any disputes. But if face-to-face discussion or negotiation does not work, then individuals are encouraged to try other informal means of resolution, such as making an informal approach to the HOD or to someone who can act as a third party.

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The UniGuide programme is an initiative that offers mentoring of new students by existing students at The University of Auckland.

Find more information on UniGuides

WAVE is an Auckland University Students’ Association (AUSA) organisation, offering students help over a wide range of issues.

WAVE is an acronym to describe the four major areas that the department works in: Student Welfare, Student Advocacy, Student Voice and Student Education. There are dedicated students and staff in each area working to support you.

Visit the WAVE website